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From quote to proof of delivery, in one account

ParcelPointPro quotes four UK carriers against the same parcel, buys the label you pick, hands your printer the file it actually wants, then keeps the tracking and the money in one place. This page walks through the whole of it.

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Four carriers quoted against the same parcel

Describe the parcel once. Royal Mail, DPD, Evri and DHL are all quoted for that exact weight, size and destination, and the results come back in a single list you can sort.

  • Enter it once

    Weight, dimensions and destination postcode go in a single form. Every eligible service across all four carriers is priced from the same input.

  • Sort by price or by speed

    Order the list by cost when price matters, or by expected transit when the customer is waiting.

  • Filter to what the job needs

    Narrow to tracked services, signature on delivery, or collection rather than a drop-off, and re-sort what is left.

  • Nothing you cannot actually buy

    Services that will not carry the parcel — over the weight or size limit, or not offered to that destination — are removed before you see them.

  • One price, shown up front

    The figure next to a service is the figure that leaves your balance. Nothing is added at the confirmation step.

Buying labels

One label, or two thousand

The single-parcel flow is four steps and no page you have to hunt for. When the orders arrive in a spreadsheet instead, the bulk flow takes the same route with the same checks.

  1. 01

    Quote

    Enter the parcel and the delivery address, or pull a saved recipient from the address book.

  2. 02

    Choose

    Compare the returned services, sort them how you like, and select the one that fits the job.

  3. 03

    Confirm

    Check the sender profile, contents description and declared value. Your balance is debited at this point and not before.

  4. 04

    Print

    The label is ready straight away, in whichever format your printer takes. It stays downloadable from the shipment record afterwards.

Bulk from CSV

Upload the spreadsheet, review the prices, confirm once

A busy morning should not be two hundred separate purchases. Upload the file your order system already produces, check the batch, and buy the lot in a single confirmation.

  • Map your own columns once and the mapping is remembered, or start from the supplied template.
  • Every row is validated before any money moves — malformed postcodes, missing countries and over-weight parcels are reported by row number.
  • The whole batch is priced for review. Apply one service to everything, or override individual rows.
  • You get back a merged PDF of every label in file order, a batch summary sheet, and a CSV of tracking numbers to push into your own system.
  • A few bad rows do not sink the batch. Failures are listed for correction and re-upload; everything valid goes through.

Printing

The file your printer actually wants

A 6 x 4 label scaled onto A4 is a support ticket waiting to happen. Every label is available in the format that suits the machine in front of you, and re-downloadable for as long as the shipment exists.

Barcodes are rendered at the carrier’s own specification and never rescaled by us. If a depot scanner has to read it, it comes off the printer the size it is meant to be.

Label output formats, the file each produces, what it suits and how it behaves
Output File Best for Notes
6 x 4 label PDF PDF, 152 x 102 mm Thermal label printers One label per page at exact size. Send it straight to the printer with no scaling and no page setup.
A4 office sheet PDF, A4 portrait Laser and inkjet printers The same label positioned on a standard sheet, for offices without a dedicated label printer.
Raw ZPL Plain text, ZPL II Zebra printers driven directly Sent as-is to the printer or your print server. No PDF rendering step, so nothing in the chain can resize it.
Merged batch PDF PDF, multi-page Bulk runs Every label from a batch in one file, in the order of your upload, so the print queue matches the pick list.
Batch summary sheet PDF, one page Driver handovers and filing A single sheet listing the batch and its tracking numbers, to hand over at collection or keep with the paperwork.

Tracking

Hear about the problem before your customer does

Four carriers describe the same events in four different vocabularies. We collect the scans, normalise them into one set of statuses, and put the ones that need a human at the top.

Scans in one vocabulary

Collected, in transit, out for delivery, delivered, exception — the same words whichever carrier moved the parcel, so a mixed-carrier day still reads as one list.

Exceptions raised, not buried

Failed delivery attempts, address queries, parcels held at a depot and anything heading back to sender are flagged as soon as the scan lands.

A needs-attention view

Filter the shipment list down to just the ones that have stalled or failed, so the morning check is one screen rather than ten tabs.

Email and dashboard alerts

Choose which events are worth an email. Everything else stays in the dashboard where you can go and look for it.

Search by anything you have

Tracking number, recipient name, postcode, your own order reference, or the batch it came from.

Push it into your own system

Signed webhooks fire on every tracking event, so your helpdesk or storefront can show the same status without anyone re-keying it.

Webhook payloads, retry behaviour and signature verification are documented on the developer page.

Money

One balance, one statement, four carriers

No separate account with each carrier, no four sets of invoices to reconcile at month end. You hold one balance with us, and every movement in and out of it is on a single statement.

  • A running balance

    Top up when it suits you and draw down as you ship. The remaining balance is on screen wherever you are in the portal.

  • A full statement, not a summary

    Every purchase, refund, top-up and adjustment, with a running total, the user who made it and the shipment it belongs to.

  • Export for the accountant

    Filter by date range, carrier or team member, then export to PDF or CSV in the shape a bookkeeper expects.

  • Invoices for credit accounts

    Accounts trading on terms are invoiced rather than pre-funded, with every invoice available as a PDF in the portal.

  • Refunds go back to the balance

    Where a label is voided within the carrier’s own window, the credit returns to your balance and appears on the statement like anything else.

Statement

  • Top-up — bank transfer +£250.00
  • Batch of 34 labels −£118.62
  • Single label — next day −£6.15
  • Void refund — unused label +£3.29
Balance £128.52

Illustration only. Figures are examples, not quoted rates.

Your team

Five roles, drawn where the real lines are

The person packing parcels does not need the bank details, and the bookkeeper does not need to buy labels. Invite colleagues with the access their job requires and nothing beyond it.

Owner

Full control, including billing settings, team management, API keys and closing the account. There is always at least one.

Manager

Runs the day to day: buys, ships, invites colleagues and issues API keys. Cannot change billing settings or close the account.

Operator

Quotes, buys and manages shipments all day. Sees no financial screens at all.

Finance

Tops up the wallet, reads the statement, downloads invoices. Cannot spend the balance on labels.

Read-only

Sees shipments and reports and changes nothing. Useful for auditors, temporary staff and anyone who only needs to look.

What each account role can and cannot do
Can do Owner Manager Operator Finance Read-only
View shipments, tracking and reports Owner: yes Manager: yes Operator: yes Finance: yes Read-only: yes
Quote and buy labels Owner: yes Manager: yes Operator: yes Finance: no Read-only: no
Request a void or refund Owner: yes Manager: yes Operator: yes Finance: no Read-only: no
Manage the address book and sender profiles Owner: yes Manager: yes Operator: yes Finance: no Read-only: no
Top up the balance Owner: yes Manager: yes Operator: no Finance: yes Read-only: no
Read statements and download invoices Owner: yes Manager: yes Operator: no Finance: yes Read-only: no
Invite and remove team members Owner: yes Manager: yes Operator: no Finance: no Read-only: no
Create and revoke API keys Owner: yes Manager: yes Operator: no Finance: no Read-only: no
Change billing settings Owner: yes Manager: no Operator: no Finance: no Read-only: no
Close the account Owner: yes Manager: no Operator: no Finance: no Read-only: no

Only an Owner can create or assign the Owner role, so nobody can quietly promote themselves.

Addresses

Stop retyping the addresses you use every week

Recipients you ship to repeatedly, and the places you ship from, are saved once and reused everywhere — in the single-label form, in bulk uploads and over the API.

Address book

  • Search saved recipients by name, company, postcode or your own reference.
  • Import in bulk from CSV, with duplicates flagged rather than silently doubled up.
  • Postcodes are checked as you type, so a transposed character is caught at the desk and not at the depot.
  • Notes stay attached to the address — gate codes, delivery windows, which door the driver should use.

Sender profiles

  • Hold as many collection addresses as you trade from: warehouse, shop, third-party fulfilment.
  • Each profile carries its own return address, contact details and trading name.
  • Set a default per user, so warehouse staff cannot accidentally ship out of the head office address.
  • Switch the sender on a single label or apply one profile across an entire bulk batch.

Have a look at the real thing

Creating an account is free and takes a couple of minutes. There is no subscription and no minimum volume — you only pay when you buy a label, at the price shown before you buy it.

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